Stop paying growth taxes.
Hire an AI Loyalty Agent

Loyalty gives you points, VIP tiers and rewards with no order limit. Co-Pilot lets the agent sell on its own: WhatsApp, proactive messages and AI campaigns. Your bill never grows with your orders; the agent's work is paid in credits.

♾️ Unlimited orders on every paid plan
🇪🇺 Explicit opt-in by default
Shopify On the Shopify App Store · works with WooCommerce

· prices in EUR, before VAT

Save up to 20% with yearly billing
Loyalty
€49/ month
€588 billed yearly
"The whole loyalty program. No order limit."
Every store that wants a real program
Unlimited orders · €0 overages
Channels
Branded portalEmailAI web chat
  • VIP tiers, points and rewards
  • Refer-a-friend, bonuses and reward rules
  • Checkout and thank-you page blocks
  • Your own portal domain and email domain
  • 250 credits / month
★ Recommended
Co-Pilot
€249/ month
€2,388 billed yearly · save €600
"The agent sells for you on WhatsApp and email."
Growing stores · AI that acts, with your approval
Unlimited orders · €0 overages
Channels
Branded portalEmailAI web chatWhatsApp
  • Everything in Loyalty, plus
  • WhatsApp channel
  • AI automations, campaigns and the Merchant Copilot
  • Predictions, RFM segments, win-back and expiring-points messages
  • Klaviyo, Shopify Flow and points expiry
  • 1,250 credits / month
Scale
€499/ month
€4,788 billed yearly · save €1,200
"One store, several markets, one program."
Established stores selling across borders
Unlimited orders · €0 overages
Channels
Branded portalEmailAI web chatWhatsApp
  • Everything in Co-Pilot, plus
  • Several Shopify markets
  • Prices, languages and domains per market in every message
  • Lower SMS rates at volume
  • Priority support and onboarding
  • 2,500 credits / month
Enterprise
Custom
"Your terms, your volume."
Large and omnichannel retailers
Unlimited · contract pricing
Channels
Branded portalEmailAI web chatWhatsAppViber
  • Everything in Scale, plus
  • Every module included
  • Custom credit volume and message rates
  • Custom integrations and a DPA
  • A dedicated success manager

Add a skill, €99 a month each

Modules give the agent new channels and tools on any paid plan. A module is access only: what it sends is paid in credits, like everything else.

Viber

€99 / month

Your own Viber bot: the agent answers, sends rewards and campaigns on Viber. Viber charges us per bot, so the bot is a module on every plan.

Support

€99 / month

The inbox for your whole team: unlimited seats, saved replies, order actions from the chat, translation and an email channel.

Social + Comments

Coming soon

Instagram and Facebook messages in the same inbox, and an agent that answers comments under your posts.

Four reasons retailers switch to

Most loyalty apps price by orders and keep AI and messaging in separate tools. Noli keeps the price flat and puts the program, the agent and the channels in one place.

Zero growth tax

Smile's Growth plan covers 2,500 orders, then charges $20 per extra 100. LoyaltyLion's public price stops at 500 orders. Noli's paid plans have no order limit, so your bill stays the same on Black Friday.

Them
Smile · +$20 / 100 orders
LoyaltyLion · custom above 500
Noli
♾️ Unlimited · €0 overages
Every paid plan.

Consent you can show

Joining the program, email, SMS, WhatsApp and Viber are separate opt-ins, each recorded with the time and the source. Nothing is pre-ticked.

Common
One checkbox
for everything
Noli
Per channel
✓ recorded per customer

Redeem where they buy

The customer picks how many points to spend in the cart or the chat, and Noli applies a single-use code to the cart for them. Blocks on the thank-you and order status pages show the balance; inside checkout needs Shopify Plus. VIP tiers and checkout blocks are on every paid plan.

Typical
Copy a code
from a separate page
Noli
Applied in the cart
from €49/mo

Several markets, one store

On Scale, the agent quotes each Shopify market's own prices, language and domain in chat, email and WhatsApp, so a customer in Romania gets the Romanian price and link.

Typical
One price list
for every country
Noli
Per market
price · language · domain

Which plan fits your stage?

A side-by-side breakdown of what's included on each tier.

FeatureLoyalty
€49/mo
Co-Pilot
€249/mo
Scale
€499/mo
Enterprise
Custom
Loyalty program
Monthly orders limit♾️ Unlimited♾️ Unlimited♾️ Unlimited♾️ Unlimited
VIP tiers & tier rewards✓ Yes✓ Yes✓ Yes✓ Yes
Refer-a-friend & bonuses✓ Yes✓ Yes✓ Yes✓ Yes
Reward rules (visibility, delivery-only, code expiry)✓ Yes✓ Yes✓ Yes✓ Yes
Checkout & thank-you blocks✓ Yes✓ Yes✓ Yes✓ Yes
Points expiry- No✓ Yes✓ Yes✓ Yes
Own portal domain & email domain✓ Yes✓ Yes✓ Yes✓ Yes
Channels
Branded portal & email✓ Yes✓ Yes✓ Yes✓ Yes
AI web chat✓ Credits✓ Credits✓ Credits✓ Credits
WhatsApp- No✓ Yes (plus Meta fees)✓ Yes (plus Meta fees)✓ Included
Viber€99 / month€99 / month€99 / month✓ Included
SMS✓ Credits✓ CreditsLower rates at volumeCustom rates
AI agent
Automations & AI campaigns- No✓ Yes✓ Yes✓ Yes
Predictions & RFM segments- No✓ Yes✓ Yes✓ Yes
Win-back, expiring-points & push messages- No✓ Yes✓ Yes✓ Yes
Merchant Copilot- No✓ Yes✓ Yes✓ Yes
Included credits250 / mo1,250 / mo2,500 / moCustom volume
Integrations
Order API (WooCommerce, your own site)✓ Yes✓ Yes✓ Yes✓ Yes
Klaviyo & Shopify Flow- No✓ Yes✓ Yes✓ Yes
Several Shopify markets- No- No✓ Yes✓ Yes
Team & support
Team inbox2 seats2 seats2 seatsUnlimited
Support module (unlimited seats, saved replies, order actions)€99 / month€99 / month€99 / month✓ Included
OnboardingSelf-serveSelf-serve + chatPriority support & onboardingDedicated success manager

You pay for the work the agent does, not for your orders

A credit is a unit of work: a conversation the agent handles, a message it sends, a campaign it drafts. Your loyalty program itself never uses credits, and neither do your orders.

Every paid plan adds its credits each month, yearly plans included; they cover the month they are given for. Need more? Packs of €49 / 250, €99 / 500, €299 / 1,500 credits, valid 90 days.

What 1,250 credits (Co-Pilot) cover in a month: about 1,250 AI conversations, or 6,250 WhatsApp messages, or 2,083 SMS, or any mix of them.

2,500
credits

What uses credits

AI conversation with a customerEverything a customer writes within 30 minutes is one conversation, however long it gets: web chat, Viber, WhatsApp or email.1 credit
Question to the Merchant CopilotEach question you ask the Copilot in the admin.1 credit
AI-drafted campaignOnce per campaign. Regenerating the design or editing the copy is free.5 credits
WhatsApp messageEach delivered message from a campaign, an automation, Shopify Flow or a template you send from the Inbox. The agent's replies in a conversation are part of the conversation.0.2 credits
Viber messageEach message the Viber module sends to a customer from a campaign, automation or notice.0.4 credits
SMSPer segment: up to 160 Latin or 70 Cyrillic characters. A longer text is split into several segments.0.6 credits / segment
Purchase forecastPer customer group the AI forecasts for (who is likely to buy again, and when).3 credits

Never uses credits

  • Orders: unlimited on every paid plan, no overages
  • Earning and redeeming points, rewards and VIP tiers
  • The customer portal and its notices
  • Email: campaigns, automations and notifications

When credits run out

Your loyalty program keeps running: customers still earn and redeem points, see the portal and get their notices. What the agent does for you (AI replies, campaigns, paid messages) pauses until next month's credits or a pack. We let you know before you run low.

Pricing, in plain words

Are there really no order overages?
Correct. Loyalty, Co-Pilot and Scale have no order limit and no overage fees: your bill in November looks the same as in February.
What counts as one AI conversation?
Everything one customer writes to the agent within 30 minutes, on any channel, is one conversation and costs 1 credit. A customer who comes back after a longer pause starts a new one. The agent's replies are included.
What happens if I run out of credits?
Loyalty keeps working: points still earn and rewards still redeem. Work the agent does for you (AI replies, campaigns, messages) pauses until you top up. Packs are €49 for 250, €99 for 500, €299 for 1,500 credits, and bought credits last 90 days. We let you know before you run low.
What are modules?
Extra skills for the agent, €99 a month each. Viber and Support are available now; Social + Comments is coming soon. A module is access only; the messages it sends are paid in credits like everything else. Modules need a paid plan.
How do I move from Smile, Yotpo, LoyaltyLion or Growave?
Export your members with their email and points balance, and import the file in Noli. Balances arrive as they were, and members claim them when they join. Tiers and rules you set up again in Noli in a few minutes.
Where do customers redeem points in Shopify?
In the cart and in the chat: the customer picks how many points to use, and Noli applies a single-use code to the cart. Also in the customer portal, and in blocks on the thank-you and order status pages. The block inside checkout itself needs Shopify Plus, because Shopify allows checkout blocks only there.
How does Noli handle consent?
Explicit opt-in is the default: no pre-ticked boxes, and consent is recorded per channel (email, SMS, WhatsApp, Viber). We sign a DPA with every customer who asks.
Can I switch plans or pay yearly?
Any time. Upgrades take effect straight away and are prorated. Yearly billing costs €199 instead of €249 a month on Co-Pilot and €399 instead of €499 on Scale.

Pick a plan. Keep every order. Hire the agent

No card needed to start. Your 14-day trial begins when your program goes live.