One agent that remembers, answers and sells
Noli knows each customer's points, tier, orders and past conversations. It answers on your site, by email, on WhatsApp and Viber, recommends the right product and spends points in the same chat - within the limits you set.
It remembers. Then it reaches out
Most loyalty tools wait for the customer to come back. Noli's agent can write first, with the context only your store has.
Proactive outreach
Win-back, expiring points and tier-up messages on WhatsApp, Viber, email and push - not waiting for a click on a widget.
Co-Pilot skillKnows the customer
Last orders, tier, points balance and earlier conversations on every channel - every reply is about this customer, not a templated drip.
One memory, every channel24/7, instantly
Answers at 2am in your brand voice. When a question needs a person, the chat goes to your team with the whole history.
Hands over to your teamFour inputs. One agent. Every channel
Noli learns your store once. Then it talks to every customer, wherever they write - and only does what you allow.
Ingest
Live Shopify catalogue, customer history, FAQs and policy docs.
Train
You set tone, do's, don'ts and offer rules, then try it in a test chat before customers see it.
Reach out
Triggers fire on signals: low stock, dormant 30d, birthday, abandoned cart, points expiring.
Close & reward
Turns points into a discount, drops the right product link and shows you the revenue it touched.
A real agent - not a widget, flow, or scripted bot
Three things merchants try before noli - and why they leave gaps.
| What you'd otherwise do | The gap | Noli AI agent Better |
|---|---|---|
| Hire a CRM lead | €2,500+/mo · works 8h, sleeps the rest | Same coverage, 24/7, fraction of the cost |
| Klaviyo / Mailchimp flows | Static templates · no per-customer reasoning | Per-message context · live catalogue lookup |
| Off-the-shelf chatbot | Reactive · no points, no order history | Knows tiers, balances and past orders |
| Loyalty widget on site | Customer must visit to engage | Agent reaches out on Viber / WhatsApp first |
An agent you can actually leave alone
Trust comes from the limits, and the limits are enforced on our servers - not in a prompt.
Approval mode
Campaigns, rewards and automations start as drafts. Nothing goes out until you approve it.
A control group
Automations can hold back a random share of customers who get nothing, so you see what the agent added.
Limits on orders
Address changes and cancellations are off until you turn them on, need a one-time code from the customer, and wait for your approval at first.
Loyalty is its memory. WhatsApp is its voice
Every plan is the same agent with more skills switched on.
One agent for every customer
The whole loyalty program for €49/mo, no order limit. Try Co-Pilot free for 14 days.