Most loyalty tools hand you charts and leave the thinking to you. Noli's Copilot reads your live program data, tells you what is actually happening, drafts the fix - and activates it the moment you approve. 40 built-in actions. No analyst, no agency, no export to spreadsheet.
Loyalty tooling has got very good at reporting. The work that follows - reading the report, knowing what to change, and changing it - still lands on you. That is the part noli took over.
Dashboard-first tooling
Included in the Co-Pilot and Scale plans
The Copilot is wired into the same engine that runs your program - not a chatbot bolted onto a help centre. It reads and writes the real thing.
In your own words, in your own language. Or pick one of the built-in recipes.
Program health, segments, reward performance, campaign history, agent conversations, P&L.
A reward, a tier, an automation, a campaign, a report - with the projected economics attached.
One click and it goes live in your program. Nothing ships without you saying yes.
Not prompts - real, permissioned operations against your program, grouped by the job to be done.
A full health check across enrolment, earning, redemption and retention - with the exact bottleneck named, not a vague score.
Program P&L, reward-by-reward cost, and a simulation of what a new offer would do to your margin - before it goes live.
Drafts the reward, the tier ladder, the points rule or the boost - then activates it in your program once you approve.
Sizes the audience, writes the email or Viber message, generates the visual, schedules the send - and reads the post-mortem after.
Finds the lifecycle moments you are not covering - birthdays, win-back, points expiry - and builds the flow to cover them.
Turns any answer into a shareable, branded report - and benchmarks your numbers against your industry so you know if they are good.
Every plan ships with curated recipes across review, campaigns, rewards, automations, insights and reports. Click one, edit it, send it.
Ask in Bulgarian, English, Romanian - the Copilot answers in the language you write in.
The Copilot does not wait to be opened. It watches your program and lands the important things in your inbox - in the app and in your email.
What moved, what did not, and the one thing worth doing this week - with the draft already attached.
Redemption spikes, enrolment drops, a reward suddenly eating margin - flagged the day it starts, not at month end.
Reward cost against incremental revenue, per reward and per tier - delivered as a report you can forward.
A full month of campaign ideas planned around real retail moments, ready for you to green-light.
Noli ships a full MCP server, so the same Copilot you use in the dashboard can be connected to Claude or any MCP-capable assistant. Your loyalty program becomes something you can just talk to.
A dedicated Copilot workspace with conversations, recipes, reports and an inbox.
Add noli as a connector and manage your program from the assistant you already use.
Standard MCP over OAuth 2.1 - tools, resources and prompts, no custom integration work.
https://app.heynoli.ai/mcpOAuth 2.1An AI with write access to your loyalty program is only safe if the limits are real. Ours are enforced server-side, not in a prompt.
Every reward, tier, automation and send is a draft until you explicitly confirm it.
Discount and reward proposals are checked against your economics before they are offered.
Every action is bound to your account. No cross-tenant reads, ever.
Explicit opt-in is the default across the platform, and every sub-processor is listed in our DPA.
Three ways to get loyalty decisions made. Only one of them is included in your plan.
| What you'd otherwise do | The gap | Noli Copilot Better |
|---|---|---|
| Hire a loyalty / CRM manager | €2,500+/mo · 8h a day · ramp-up time | Included in your plan · answers in seconds |
| Retainer with an agency | €1,500+/mo · monthly reporting cadence | Continuous · flags issues the day they appear |
| Read the dashboard yourself | Hours of exports · margin is a separate exercise · easy to miss | P&L, benchmarks and the fix, in one answer |
| Generic AI chatbot | No access to your program · can only advise | 40 permissioned actions that change the real program |
As the Copilot it works for you. As the Customer Relationship Agent it works for your customers. Same brain, same data.
Included in Co-Pilot, €199/mo billed yearly, and in Scale. Try it free for 14 days.